Creating a flexible, resilient operating model during turbulent times

The current crisis has intensified the search for resilience

The need to improve productivity is nothing new for financial services. The industry talked about it in the wake of the 2007-2008 financial crisis. Yet, while many financial services firms have risen to the challenge, there is still more work to do. Meanwhile, insurers have been slow to prioritize productivity improvements within operations, leading to more pressure on combined ratios.

Across the financial services sector, the demands of digital consumers continue to evolve, insurance needs are changing, and the rise of home working in the wake of the global pandemic has added the need to focus even more on productivity, employee mental health, cyber security, data privacy, and more.

Now, insurers and financial institutions seek to deploy resilience strategies to help them recover quickly from the current economic crisis. With so much uncertainty about the future, this is also the perfect time to address underlying productivity issues.

As a result, the resilient leader is thinking longer term too, looking to build adaptable functions and more flexible processes to ensure that their business can survive not just the current crisis, but whatever unforeseen challenges the future may bring.

The Resilience Reinvention Engine

Alchemy Crew has the answer… A systematic and repeatable process of business transformation to make business models and operations more flexible and resilient.

Our Resilience Reinvention Engine helps you define and understand the root causes of each problem investigated, and evaluate new digital paths to stabilize and augment their core operations with new, unique and tailored solutions.

We test the applicability of emerging technologies and market entrant solutions within stressed and constrained environments to ensure real-world pertinence.